Connecting with Every Generation: Leadership Tools for Employee Engagement

2-Day Training | 7–8 May 2025 | Ritz Carlton, Kuala Lumpur, Malaysia

Executive Summary

Training Highlights

Day 1: Unlocking Engagement — Strategies for a Thriving Workforce

  • Clarifying what engagement really means and how it drives business performance.

  • Spotting common blockers to engagement and linking them to holistic leadership practices.

  • Building trust, wellbeing, and psychological safety across generations and cultures.

  • Exploring transparent communication, active listening, and powerful questioning to connect with Gen Z and cross-cultural colleagues.

  • Using a DEIB lens to design fairer, more inclusive workplaces.

Day 2: Empowering Ownership — Cultivating Initiative and Autonomy

  • Empowering leaders to foster accountability, autonomy, and initiative in their teams.

  • Using feedback and feed-forward across age groups and cultural contexts.

  • Breakout sessions to design personalized action plans for teams.

  • Role-play and scenario practice on inclusive leadership behaviors.

  • DEIB in practice: reducing unconscious bias and ensuring equity across age, gender, and cultural lines.

  • Closing commitments to sustain engagement and measurable results.

Core Themes Explored

1) Recognizing and Reducing Unconscious Bias

  • How bias shapes decisions and team dynamics.

  • Identifying common workplace biases and their impact.

  • Tools to surface and challenge assumptions, creating more equitable systems.

2) Inclusive Leadership in Action

  • Habits and attributes of leaders who cultivate belonging.

  • Creating psychological safety for diverse voices and perspectives.

  • Linking inclusive leadership to innovation, collaboration, and business success.

3) Leading Across Generations & Cultures

  • Understanding the needs of Gen Z, Millennials, Gen X, and Boomers.

  • Strategies to motivate and retain younger employees while respecting senior experience.

  • Navigating cultural and linguistic differences to strengthen collaboration.

  • Leveraging generational and cultural diversity as a strength for performance.

Outcomes for Participants

By the end of the training, leaders were able to:

  • Articulate a clear business case for DEIB and inclusive leadership.

  • Spot and challenge biases in themselves and their organizations.

  • Demonstrate leadership behaviors that foster belonging and engagement.

  • Apply strategies to motivate and retain talent across generations and cultures.

  • Build personal action plans to continue their DEIB leadership journey.

Why Nick Jonsson

Nick was uniquely positioned to deliver this program because of his expertise and credibility:

  • Extensive experience leading executive training for senior leadership teams worldwide.

  • Certified in Belbin Team Roles and trained in Psychological Safety, providing deep insight into team dynamics.

  • Recognized Certified Chief Master Coach (CCMC) and ICF Professional Certified Coach (PCC).

  • Currently completing postgraduate studies in psychotherapy and counselling at the School of Positive Psychology, strengthening the connection between wellbeing and leadership.

  • Known for delivering interactive, engaging, and highly practical sessions.

Nick’s holistic, inclusive, and authentic style makes his work both impactful and memorable.

Participant Feedback

The training received overwhelmingly positive reviews from participants:

“Nick is a highly disciplined athlete and a pretty good coach/training facilitator. Can connect well with audiences. Approach shared is simple and practical. Valuable learning.”

“Highly recommended for a good booster in motivation and managing work & life challenges in resilience.”

“Awesome coach & speaker on employee engagement on 5 steps holistic leadership.”

“The session was inspiring and reflective. I gained practical tools to lead with purpose and connection. It reminded me that true leadership begins with trust, discipline, and letting go of control.”

“Nick’s coaching style is practical, easy to understand, and I plan to share with my family & team.”

“First time I heard of holistic leadership—I’m truly inspired with the content and learnings that I can apply moving forward. Nick is very engaging and delivers well beyond expectations.”

“Facilitator is qualified by experience and achievements. Workshop is straightforward and practical. A known approach, but shared in a way that really resonates.”

“The workshop was well-structured, interactive, and filled with real-life examples that made the learning impactful. I’m grateful for the opportunity to learn from such an experienced and dynamic facilitator.”

Why This Training Stood Out

Rooted in authenticity and backed by proven coaching methods, Nick’s approach helps leaders unite teams across age, culture, and language. Participants left with practical tools and a renewed sense of purpose to build inclusive, high-performing workplaces where every generation—and every voice—thrives.

Contact Nick Today

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