Problem Solving and Decision Making Virtual Workshop for Holistic Leaders | Nick Jonsson
A Holistic Leadership Approach to Better Decisions, Stronger Collaboration and Higher Accountability
Siegwerk Malaysia Leadership Development Programme with Nick Jonsson
Client: Siegwerk Malaysia Sdn. Bhd.
Programme: Problem Solving & Decision Making – A Holistic Leadership Approach to Better Decisions
Facilitator: Nick Jonsson
Date: Saturday, 27 June 2026
Format: 2-Hour Interactive Online Workshop (Microsoft Teams)
Introduction
Following the successful full-day Problem Solving & Decision Making Workshop delivered for Siegwerk Malaysia, Nick Jonsson facilitated a focused two-hour online catch-up session for team members who were unable to attend the original programme.
Rather than compressing an entire day into a short session, the workshop concentrated on the concepts and leadership tools that participants could immediately apply in their daily work. The programme explored better decision-making, structured problem solving, Psychological Safety, accountability, communication and coaching skills while maintaining a highly interactive learning environment.
Although delivered through Microsoft Teams, the emphasis remained exactly the same as the in-person programme: helping leaders think more clearly, communicate more effectively, solve problems collaboratively and convert decisions into meaningful action.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
About the Workshop
The workshop combined practical business tools with Nick Jonsson's Holistic Leadership framework. Participants examined how assumptions, communication, trust, mindset and leadership behaviours influence everyday decisions. Rather than providing theoretical models alone, the session encouraged participants to reflect on real workplace situations and identify practical actions they could implement immediately.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
Why Problem Solving & Decision Making Matters
Every organisation depends on leaders making sound decisions. Whether dealing with customers, projects, operational issues, performance challenges or people management, decision quality directly affects business performance.
The workshop explored common leadership traps such as reacting too quickly, solving symptoms instead of root causes, avoiding difficult conversations, poor prioritisation and lack of follow-through. Participants learned practical approaches to making clearer, more intentional decisions while strengthening accountability and collaboration.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
Workshop Objectives
• Improve problem-solving capability
• Strengthen decision-making
• Build Psychological Safety
• Improve communication
• Develop coaching conversations
• Ask better questions
• Handle difficult conversations
• Identify root causes
• Set SMART goals
• Increase accountability
• Strengthen follow-through
• Use AI as a structured thinking partner
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
The 5 Steps of Holistic Leadership
Surrender – Challenge assumptions before reacting.
Purpose – Define the desired outcome before choosing a solution.
Connection – Build trust through Psychological Safety, coaching conversations and active listening.
Goals – Translate decisions into measurable actions with ownership and accountability.
Discipline – Create habits that ensure consistent execution and sustainable performance.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
Leadership Communication
The workshop explored active listening, powerful questions, constructive feedback, feedforward and coaching conversations. These practical communication skills help leaders create clarity, encourage collaboration and improve the quality of workplace decision-making.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
AI as a Leadership Thought Partner
Participants were introduced to the CRIT Framework (Context, Role, Interview and Task), demonstrating how Artificial Intelligence can support structured thinking, root-cause analysis and decision-making without replacing human judgement.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
Key Learning Outcomes
Participants strengthened their ability to analyse problems, make better decisions, improve collaboration, communicate more effectively, build accountability, encourage Psychological Safety, coach team members and convert ideas into measurable action.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
Business Relevance
The programme supports organisations seeking stronger leadership capability, better communication, improved collaboration, healthier workplace cultures, increased accountability, stronger execution and better decision-making across teams.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
Who Should Attend
Managers
Executives
Team Leaders
Department Heads
HR Professionals
Project Managers
Operations Leaders
Emerging Leaders
Cross-functional teams.
About Nick Jonsson
Nick Jonsson is an international keynote speaker, executive coach, counsellor, psychotherapist and bestselling author of Executive Loneliness. Through keynote speeches, workshops and executive coaching, he helps organisations strengthen leadership capability, executive wellbeing, Psychological Safety and sustainable high performance.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
This section was intentionally expanded to provide richer context for search engines while remaining relevant to leadership development, executive coaching, organisational performance, collaboration, communication and practical workplace application. The workshop emphasised actionable leadership behaviours, reflection, structured thinking and measurable outcomes, ensuring that participants could immediately apply the learning within their own teams and organisations.
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