Episode 13: Eileen Lau - Showing Vulnerability as a Leaders

In this inspiring episode of Leadership Conversations: The Untold Secrets of the C-Suite by Nick Jonsson, we welcome Eileen Lau, Managing Director and Head of Corporate Communications at ING Bank Asia, who shares her insights on the transformative power of vulnerability in leadership.

Eileen opens up about how the corporate landscape has evolved from valuing perfection to appreciating authenticity. She explains that in today’s high-pressure business world, leaders who can show vulnerability—not as weakness, but as emotional intelligence and courage—are the ones who earn deeper trust and loyalty from their teams.

Through her extensive experience leading communication strategies for global organizations, Eileen reveals how openness and honesty build connection and resilience within teams. She highlights that vulnerability enables leaders to admit uncertainty, ask for help, and foster environments where employees feel seen, valued, and psychologically safe.

Nick and Eileen discuss real-world examples where authentic leadership has led to greater engagement, innovation, and collaboration. Eileen’s approach emphasizes that vulnerability strengthens decision-making and long-term organizational success, especially in times of change and uncertainty.

Listeners will learn how leaders can balance authority with empathy, authenticity with accountability, and strength with sincerity. Eileen encourages aspiring and senior leaders alike to embrace self-awareness and share their real journeys—including struggles—to cultivate trust and authenticity at every level.

Tune in for a powerful conversation that challenges the conventional image of leadership and celebrates the strength found in humanity.

Contact Eileen Lau to collaborate with her:

LinkedIn: https://www.linkedin.com/in/eileenlau27/

Visit our website to find more podcast  ⁠⁠⁠⁠⁠⁠https://www.nickjonsson.com/leadership-conversations-the-untold-secrets-of-the-c-suite⁠⁠⁠