Episode 101: Simon Littlewood - Getting Paid On Time

This is episode #101 of Leadership Conversations: The Untold Secrets of the C-Suite by Nick Jonsson, featuring Simon Littlewood, President and Founder of ACG Global. In this episode, Simon brings his decades of financial and operational expertise to shed light on one of the most fundamental yet often overlooked aspects of business success — managing receivables and ensuring timely payments.

Drawing from his extensive background in cash flow optimization and credit management, Simon explores why so many organizations struggle with getting paid on time, despite delivering quality products and services. He explains how inefficient systems, lack of accountability, and poor client communication can quickly lead to cash flow bottlenecks that jeopardize financial stability and growth.

Simon emphasizes that effective receivables management isn’t just a back-office function — it’s a strategic discipline that influences every part of the business. From sales and operations to customer relationships, how an organization manages its cash flow reflects its overall financial health and leadership effectiveness.

In the conversation, Simon provides practical, actionable insights for business leaders seeking to improve their payment cycles. He discusses how companies can build stronger invoicing systems, nurture long-term client trust, and introduce follow-up mechanisms that balance firmness with professionalism. He also highlights the importance of leveraging technology and automation to streamline billing, minimize delays, and create transparency across finance teams.

Beyond the technical aspects, Simon explores the psychology of payments — how empathy, communication, and relationship management can make a significant difference in collecting dues without damaging partnerships. His advice is especially relevant in a globalized economy where payment terms, expectations, and regulations can vary widely across markets.

Whether you’re a CFO, a business owner, or a startup founder, this episode offers critical lessons on how to take control of your receivables, improve liquidity, and create a sustainable cash flow foundation.

🎧 Tune in to discover proven strategies to protect your bottom line, enhance client accountability, and keep your business financially resilient.

Contact Simon Littlewood to collaborate with him.

LinkedIn: https://www.linkedin.com/in/simonleangrowth/

Visit our website to find more podcast  ⁠⁠⁠⁠⁠https://www.nickjonsson.com/leadership-conversations-the-untold-secrets-of-the-c-suite⁠⁠